Businesses lose millions of euros per year due to the cost of technical incident, which includes both the costs of identifying and solving the problem, the cost of customer complaints and the damages associated with a tainted image. It is therefore paramount for IT departments as well as Business process departments to proactively manage these incidents in order to limit the impact on customer experience and revenue.
You are a member of the IT team and you wish to :
The Smart Monitoring Engine is the solution you need…
All (unexploited ?) data linked to application functioning and usage.